Starbucks give employees a special acronym (LATTE) that they use to deal with angry customers. Learn what it stands for, and how you can use similar to overcome challenges.
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Use the psychological concept of surrogation to avoid mistakes, learn from others, and achieve your goals faster.
As a freelancer, there is one question you should NEVER ask a client: “What now?” Find out why, and what you should ask instead.
In this episode we talk about different types of cognitive bias. Such as the Dunning-Kruger Effect, which explains why someone would think rubbing lemon juice on their face would make them invisible to security cameras.
In this episode we talk about faith and ask each other questions like: What do you think happens after you die? Are some religions better than others?
In this episode we talk about eating animals. The ethics, environmental issues, health concerns, convenience factors and social dynamics. You won’t find many definitive conclusions in our conversation, but it should get your wheels turning.